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Embracing Healthcare IT to Drive Effective Clinical Integration
I recently listened to a great webinar, in which Jennifer Endicott, VP of Clinical Integration at Orlando Health, shared how the organization is embracing healthcare IT to drive effective clinical...
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Phytel Recognized for TQM Initiative
Just this week, Phytel was recently recognized by the International Quality and Productivity Center (IQPC) for implementing a Total Quality Management (TQM) Plan to improve customer service and...
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Beyond ACO Analytics
What’s next for ACOs once they have managed the large enough task of developing the analytics capabilities they need? ACO analytics tell you where you stand now. But, to move the needle on key ACO...
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Lean Vs. ISO 9001 in the Healthcare Industry
There has been a plethora of discussion in the healthcare industry, concerning the conflicts between Lean and ISO (or other healthcare quality certifications). While many organizations are initiating...
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The 80-20 Rule and Why It’s Misleading in Health Care
It’s an enticing notion: focus resources on the sickest patients if you want to drive savings in health care, the 20% of the patients that drive 80% of the costs (or the 5% that drive 43% of...
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